Delivery normally takes 4 - 7 days from the time of order.

Postage and packing is free to any UK address.

We know it can take several nights to get used to new pillows. There is a no quibble 60 day money back guarantee. Simply contact support@mylevelpillows.com and we will arrange a free return and full refund. Goods need to be returned in “as new” condition.

The cover is machine washable at 40°c and can be tumble dried or air dried. If the foam layers need cleaning then handwash them using a mild detergent, rinse at least twice and ensure the foam layers are completely dry before putting them back into the cover.

There are two different inner foam layers both made from polyurethane foam. The blue support layers are Reflex foam which is the same type used in sofa cushions, so it is safe and long lasting. The comfort layers are memory foam to enhance pressure relief. The outer fabric and the side panels are both made from stretchy polyester / elastane mix so the cover neatly fits whatever height you set up.

Mylevel Underpillows are 70cm by 40cm which is the standard size for UK pillows. They fit standard pillow cases. The Mylevel Underpillow is 2cm to 10cm tall, the Mylevel Combi Underpillow is 2cm to 12cm tall, depending on the layers you use.

All Mylevel Underpillows are made in the UK by experienced factories using quality materials.

At the moment we do not sell outside the UK. This may change in the future so follow us at facebook.com/Mylevelpillows/

In the UK it is illegal to make medical claims unless the product is an actual medical device. Try a Mylevel Underpillow for 60 nights, we hope that it does improve your comfort, but if it doesn’t then you can return it post free for for a full refund.